We’ve written to all tenants to ask their views on transferring the ownership of their homes from Leazes Homes to Karbon Homes.
Reason for the proposal
It’s now been over two years since Karbon began providing services on our behalf. During this time, tenant satisfaction levels have improved significantly. Being part of a larger organisation has brought real benefits, particularly in customer service and the longer term financial sustainability and security that supports the services you receive.
Our aim has always been to deliver more for our tenants. We believe that transferring the ownership of our homes to Karbon Homes would provide further benefits for tenants and for the wider Newcastle community.
What it would mean for you
The main difference for you is that Karbon Homes would be your named landlord instead of Leazes Homes. Importantly:
– Your services would remain the same – you would continue to access them in the same way as you do now, with no disruption to the services you receive.
– You’d keep the current terms and conditions of your tenancy.
– The way your rent is calculated will not change and will continue to follow government rules and guidance from the Regulator of Social Housing.
How to provide views
We’re keen to hear your thoughts on this proposal and would very much value your feedback. We want to ensure your voice is heard throughout this process.
The consultation will run from Friday 5 December 2025 to Friday 16 January 2026.
You can share your views in any of these ways:
Complete the online form
Email
Call: 0808 164 0111
Write to: Leazes Homes, PO Box 170, Blyth, NE24 9HA.
You can also join us for a cuppa and a chance to chat with colleagues from Karbon Homes about these changes and give your feedback. You’ll also be able to find out about more opportunities to have your say about what happens at Karbon Homes.
You can join us on the following dates:
Wednesday 2 September
10-11.30am: Kilbourn House, Foxton Green, Newcastle upon Tyne, NE3 3JX
2-3.30pm: Dewley House, Vallum Place, Throckley, Newcastle upon Tyne, NE15 9JJ
Thursday 3 September
10–11.30am: Trevelyan Court, Trevelyan Drive, Newcastle Upon Tyne, NE5 4EG
2-3.30pm: Lawson House, Lawson Gardens, Byker, NE6 2UY
Tuesday 22 September
1-2.30pm: Hartley Court, Homes Close, Newcastle upon Tyne, NE13 7JE
Next steps
Once the consultation has closed, all responses will be carefully considered before any decision is made. We will write to you again to let you know the outcome and the next steps.