Sometimes we may send you feedback surveys via text or email from krbn.co.uk – please be assured that these are legitimate survey links from Karbon.
At Karbon, listening to our customers is one of the most important things we do. Your feedback helps us understand what’s working well and where we can make things better. That’s why, from time to time, you may receive a short survey from us by text message or email.
We know that staying safe online matters, and it’s natural to be cautious about clicking on links. So, we want to reassure you that any survey link sent from “krbn.co.uk” is completely legitimate and comes directly from Karbon.
These surveys are quick, secure, and designed to give you an easy way to share your thoughts about the services you receive.
If you ever receive a message claiming to be from Karbon and you’re unsure whether it’s genuine, our team is always here to help. You can get in touch with us through our usual channels and we’ll be happy to check it for you.