Privacy and Cookie Policy

When you visit this website, we collect certain information about you, including information about your device, web browser, location, the pages that you view and how you interact with the site.

This information is used to measure the effectiveness of the website.

We collect this information using the following technologies:

• Cookies - A cookie is a small file that is downloaded to your device when you visit a website and often includes an anonymous unique identifier. A cookie can only be retrieved and read by the server that set it to collect information from your visit. For more information about cookies, visit https://ico.org.uk/for-the-public/online/cookies/

You have the ability to accept or reject all cookies by setting your preference in the cookie notification banner on this website, or by changing the settings in your browser.

We use the following cookies on this website:

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information or services that you request from us where you have consented to be contacted for such purposes.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We may also use your data to provide you with information about services which may be of interest to you and we may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous provision to you.

If you are a new customer we will contact you by electronic means only if you have consented to this.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Your Homes Newcastle Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Your Homes Newcastle Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at YHN House, Benton Park Road, Newcastle upon Tyne, NE7 7LX.

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The Act gives you the right to access information held about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Managing Director, Leazes Homes, Jubilee Court, Kenton Road, Newcastle upon Tyne, NE3 3BW.